Support
Write to a person.
We are a small team building this. Mail reaches us directly, and we answer in writing rather than through a bot.
Common questions
Do I need the device to use the app?
No, and that is deliberate. The app paces your breathing on its own with motion and sound. The wearable moves the same rhythm off the screen and onto the body later.
Does it work without a signal?
Yes. Solo sessions, programmes and your own patterns work offline, and your history catches up when you are back on a network. Rooms with other people need a connection, because they are people in other places.
What does it cost?
The core is free: guided patterns and protocols, rooms, the Global Rhythm, your history and one pattern plus one protocol of your own. Plus is an optional subscription for multi-week programmes and an unlimited builder. Safety information, calibration and your own data are never behind it.
When does the wearable ship, and can I pay now?
There is no date we would be willing to print yet, and we are not taking money for it. Leaving an address costs nothing and reserves nothing; it means we write to you when there is a real date and a real price.
Is this safe for me?
AERSŌMA is a wellness product, not a medical device, and nothing in it is medical advice. Longer breath holds are not for everyone: the app asks you to read and confirm a safety note before any protocol that uses them, and it says plainly who should skip them. If you are pregnant, or you have a cardiovascular or respiratory condition, or epilepsy, talk to a doctor before doing breath holds. Never do them in water or while driving.
How do I delete my account and my data?
From inside the app, in Profile. It removes the account and the data attached to it, and it does not require writing to us first. The account deletion page spells out the steps, what is removed, and the few records that are kept afterwards.